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Website terms of use

What do these Terms cover?


Thank you for visiting our website https://syntheticdocs.ai/ (Website), operated by us Serendipity AI, trading as sytheticdocs, with company number 10750630.


Our VAT number is 271 8363 89.


We've tried to make these Terms easy to read and understand, avoiding jargon wherever we can. Please read them carefully because they apply to your use of our Website.


If we believe you have not followed these Terms then we have the right to prevent you from using our Website.


Last updated: 1st July 2024


How can I contact you?


If you want to contact us, please email us at support@syntheticdocs.ai.


Are there any other Terms I need to be aware of?


These Terms refer to our:


  • Privacy Policy which explains how we collect, use and store your personal data;

  • Cookie Policy which sets out information about the cookies on our site; and

  • Acceptable Use Policy which sets out how you can use our services and products.


If you are using any of our Software or services, you will also need to be aware of our Software Terms of Service.


What happens if there are changes to your Terms or the Website?


We'll do our best to keep you up to date when we're making changes to these Terms or our Website. We can make changes at any time. We don't need to give you any notice beforehand, but we'll try to be reasonable and let you know when we can.

If you carry on using our Website after we make changes to the Terms, it means you've agreed to them. The new version of the Terms will replace the old version.


Will the Website always be available?


We do not guarantee that our Website or any content on it will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.


Who responsible for my account details?


If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.


We have the right to disable any username or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of service.


If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at support@syntheticdocs.ai.


Can you or I transfer these Terms to someone else?


In the future, we might transfer the rights and obligations we have under these Terms to another company, provided it doesn't materially affect your rights.


You cannot transfer your rights or obligations under these Terms to anybody else. This is because these Terms are personal to you and nobody else is entitled to benefit from them.


What am I allowed to do on your Website?


We own or have a licence to all the intellectual property rights on our Website, this includes all images, text, music, videos and any other content you might see (Content). All our content is protected by copyright and other proprietary rights, and we also own registered trade marks in the syntheticdocs name and logo.


Your right to access our Website does not include any right to:


  • modify, alter, reproduce, copy or resell any Content;

  • create additional translations of any Content;

  • create any other derivative work from the Content;

  • use any part of the Content for commercial purposes, including promotional use;

  • delete or augment the Content;

  • rent, loan, lease, sublicense or transfer the Content to third parties;

  • bypass any measures used by us or our partners to prevent or restrict access; or

  • upload, post, reproduce or distribute Content in any way.


If you do not follow these Terms then we have the right to require you to return or destroy any copies of the Content you have created or made.


What happens if there is incorrect information on our Website?


Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date. The content on our Website is provided "as is" for general information only. It is not intended to amount to advice on which you should rely.


If you do spot any mistakes you can let us know by emailing us at support@syntheticdocs.ai.


What happens if there is a bug or virus on our Website?


We cannot guarantee that our Website will be secure or free from bugs or viruses. You are responsible for ensuring you have virus protection software.


You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other harmful material. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.


What are the rules around text or data mining?


You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Website or any services provided via, or in relation to, our Website for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):


  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same.

  • Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.


The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790).


This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.


How do you use my data?


Please see our Privacy Policy and Cookies Policy for details of what data we collect and how this is used.


Are you responsible for any linked websites?


Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources so you should check you are comfortable before clicking on the link.


Am I allowed to link to your Website?


You may link to our Website, provided you do so in a way that is fair and legal and does not damage our reputation. You must not link in any way that suggests any form of endorsement by us and you must take down such links or related posts if we ask you to do so. You can only link to websites that you own, and we can request that you withdraw your link at any time and you must promptly comply.


If you have any questions on this or what you are uploading, please contact us at support@syntheticdocs.ai.


What happens if something goes wrong?


Nothing in these Terms excludes or limits our liability to you for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and where it would otherwise be unlawful to do so.


Subject to the above, we exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any Content and will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:


  • use of, or inability to use, our Website; or

  • use of or reliance on any content displayed on our Website.


In particular, we will not be liable for loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.


Do you monitor my use of the Website?


To keep things running smoothly, we keep an eye on how people are using our Website and take action when we need to. We'll always do this in line with our Privacy Policy.


What laws apply to these Terms?


These Terms are governed by English law and the English courts will have jurisdiction over any claim.