Acceptable Use Policy
We are Serendipity AI, trading as syntheticdocs.
This acceptable use policy covers Software and services provided by syntheticdocs. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity. For this to happen, we need help from you, our users. We need you not to misuse or abuse our Software and services.
To describe exactly what we mean by “misuse” or “abuse” – and help us identify such transgressions, and react accordingly – we’ve created this Acceptable Use Policy. Under this policy, we reserve the right to take action if we see objectionable content that is inconsistent with the spirit of the guidelines, even if it’s something that is not forbidden by the letter of the policy. In other words, if you do something that isn’t listed here, but it looks or smells like something listed here, we may still take action.
This policy is effective as of 1st July 2024
Last updated: 1st July 2024
Acceptable use
Here’s what we won’t allow:
Disruption
Compromising the security or operation of our systems. This could include probing, scanning, or testing the vulnerability of any system or network that hosts our Software and services .
Tampering with, reverse-engineering, or hacking our Software and services , circumventing any security or authentication measures, or attempting to gain unauthorised access to the Software and services , related systems, networks, or data.
Modifying, disabling, or compromising the integrity or performance of the Software and services or related systems, network or data.
Deciphering any transmissions to or from the servers running the Software and services.
Overusing and Abusing our Software and services
Overwhelming or attempting to overwhelm our infrastructure by imposing an unreasonably large load on our systems that consume extraordinary resources (Prompts, CPUs, memory, disk space, bandwidth, etc.), such as:
Using “robots,” “spiders,” “offline readers,” or other automated systems to send more request messages to our servers than a human could reasonably send in the same period of time by using a normal browser.
Consuming an unreasonable amount of storage for content in a way that’s unrelated to the purposes for which the Software and services were designed.
Going beyond the acceptable use parameters for any given limit of the Software as described in any correspondence with you or in the associated documentation provided to you from time to time.
Wrongful activities
Misrepresenting yourself or disguising the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with syntheticdocs or any third party).
Using the Software and services in furtherance of any illegal purpose, or in violation of any laws (including without limitation data, privacy, and export control laws)
Accessing or searching any part of the Software and services by any means other than our publicly supported interfaces (for example, “scraping”)
Using meta tags or any other “hidden text” including syntheticdocs's or our suppliers’ product names or trademarks
Inappropriate communications
Using the Software and services to generate or send chain letters or spam.
Disparaging syntheticdocs or our partners, vendors, or affiliates.
Promoting or advertising products or Software and services other than your own without appropriate authorisation.
Inappropriate content
Posting, uploading, sharing, submitting, or otherwise providing content that:
Violates or infringes syntheticdocs's or a third party’s intellectual property or other rights, including any copyright, trademark, patent, trade secret, moral rights, privacy rights of publicity, or any other intellectual property right or proprietary or contractual right, or where we receive notice of alleged violation or infringement. You don’t have the right to submit.
Is false, misleading, deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful, sexually explicit (including child sexual abuse material, which we will remove and report to law enforcement), indecent, harassing, or hateful.
Depicts, promotes, or encourages serious harm or any form of violent, illegal, tortious, or dangerous conduct.
Attacks others based on their race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability, medical condition, or other similar status.
Contains viruses, bots, worms, scripting exploits, or other similar materials.
Is intended to be inflammatory.
Has been previously removed for violating this policy.
Responsibility
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Software and services with the customer’s permission. This responsibility also applies to anyone using our Software and services on an unauthorised basis as a result of the customer’s failure to put in place reasonable security measures.
By accepting Software and services from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Software and services as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.
If a customer — or their end-user or anyone using our Software and services as a result of the customer — violates our acceptable use policy, we reserve the right to terminate or suspend your use any of any Software or service associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.